Effective Date: 14/10/2024
At The Finance Nation, we are committed to providing high-quality services, training programs, and events that support your financial growth and success. However, we understand that there may be circumstances where a refund or return is necessary. This policy outlines the terms under which refunds and returns are handled for our services and membership.
1. Membership Fees
Membership fees for The Finance Nation are non-refundable. Upon purchasing an annual membership, you gain immediate access to various resources, training, and community benefits. As these services are considered delivered at the point of purchase, refunds for membership fees are not permitted under any circumstances.
2. Training Programs and Courses
- Cancellation by the Participant: If you have registered for a paid training program or course and are unable to attend, you must notify us in writing at least 14 days prior to the start of the course to be eligible for a partial refund. A 50% refund will be provided if cancellation is made within this period.
- Late Cancellations: If you cancel less than 14 days before the start of a course or event, no refund will be issued.
- No-Show Policy: Failure to attend a course or training program without prior notice will result in forfeiture of any fees paid.
3. Events, Summits, and Retreats
- Cancellation by the Participant: For events, summits, or retreats, cancellations must be submitted at least 30 days before the event date to qualify for a 50% refund. No refunds will be provided for cancellations made after this time.
- Event Cancellations by Us: In the rare case that The Finance Nation cancels or reschedules an event, summit, or retreat, we will offer you the option to transfer your registration to the new date or receive a full refund.
4. Digital Products and Resources
Due to the nature of digital products (e.g., eBooks, downloadable content, videos), all sales are final, and no refunds or exchanges will be offered. Please ensure that you have carefully reviewed the product descriptions before making a purchase.
5. Refund Process
If you are eligible for a refund under the terms outlined above, please submit your request to [Insert Contact Email] with the following details:
- Your full name.
- Email address used for registration.
- Order confirmation number.
- Reason for the refund request.
Refunds, if approved, will be processed within 14 business days of receiving your request. Refunds will be issued via the original payment method used during the purchase.
6. Non-Refundable Items
- Membership fees.
- Payments for past or completed events, training programs, or consultations.
- Digital products, including any downloadable resources.
- Payments made for customized services such as personalized coaching or financial plans.
7. Changes to this Policy
The Finance Nation reserves the right to modify this Returns and Refund Policy at any time. Any changes will be posted on our website, and by continuing to use our services, you accept the modified terms.
8. Contact Us
For any questions or concerns regarding refunds or returns, please contact us at:
The Finance Nation
Email: info@thefinancenation.com
Address: Rivers, Nigeria